Booking and Ticket Help
Have a question about booking and collecting tickets? Look no further!
For day-of ticket purchases, visit our ticket counter located inside of the terminal building at ICON Orlando™.
Book online in advance to secure your seat and save. Day-of ticket availability may be limited during busy or peak periods.
For technical questions on previously booked tickets contact 1-407-459-8251, available 24 hours a day, 7 days a week.
Have a seamless pickup experience by doing the following:
- Bring confirmation email, payment card, and proof of I.D. (accepted forms of I.D. include: passport, national identity card, or driver’s license)
- For Print@Home and mobile pass holders, head straight to the boarding line.
- Pick up your ticket inside at ICON Orlando™. Allow 20 minutes.
Can’t find your confirmation e-mail or tickets?
Pro-tip: First check your spam or junk folders. Still can’t find them? We’ve got you.