Ticket Help
Have a question about booking and collecting tickets? Look no further!

Booking Help

For day-of ticket purchases, visit our ticket counter located inside of The Wheelhouse at ICON Park™.

Book online in advance to secure your seat and save. Day-of ticket availability may be limited during busy or peak periods.

For technical questions on previously booked tickets contact 1-407-459-8251, available 24 hours a day, 7 days a week.

Ticket Redemption

Have a seamless pickup experience by doing the following:

  • Bring confirmation email, payment card, and proof of I.D. (accepted forms of I.D. include: passport, national identity card, or driver’s license)
  • For Print@Home and mobile pass holders, head straight to the boarding line.
  • Pick up your ticket inside at ICON Orlando™. Allow 20 minutes.

Order Look-Up

Can’t find your confirmation e-mail or tickets?

Pro-tip: First check your spam or junk folders. Still can’t find them? We’ve got you.
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Operations Adjustment

The Wheel at ICON Park is temporarily closed for the health and safety of our guests & hosts. We hope to reopen soon! Individual tenant operations may vary.