Ticket Help
Have a question about booking and collecting tickets? Look no further!

Booking Help

For day-of ticket purchases, visit our ticket counter located inside of The Wheelhouse at ICON Park™.

Book online in advance to secure your seat and save. Day-of ticket availability may be limited during busy or peak periods.

For technical questions on previously booked tickets contact 1-407-459-8251, available 24 hours a day, 7 days a week.

Ticket Redemption

Have a seamless pickup experience by doing the following:

  • Bring confirmation email, payment card, and proof of I.D. (accepted forms of I.D. include: passport, national identity card, or driver’s license)
  • For Print@Home and mobile pass holders, head straight to the boarding line.
  • Pick up your ticket inside at ICON Orlando™. Allow 20 minutes.

Order Look-Up

Can’t find your confirmation e-mail or tickets?

Pro-tip: First check your spam or junk folders. Still can’t find them? We’ve got you.
Operations Adjustment

The Wheel at ICON Park is temporarily closed for the health and safety of our guests & hosts. We hope to reopen soon! Individual tenant operations may vary.

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